TECHNICAL SKILLS


Front End

  • HTML5
  • JavaScript
  • jQuery
  • jQueryUI
  • CSS3
  • Responsive/Mobile Web Development
  • Bootstrap

Middle Tier

  • Visual Studio
  • C#.NET
  • ASP.NET
  • LINQ
  • MVC
  • EF

Back End

  • ADO.NET
  • SQL
  • SQL
  • Server
  • SSMSE

Software Packages/Systems

  • MS Office
  • VMWare
  • SCCM

Operating Systems

  • Windows XP/7/10
  • Windows Server 2008/2008R2/2012/2012R2/2016
  • Red Hat
  • Solaris
  • Ubuntu

Other Technologies

  • Atlassian Suite
  • Office 365
  • Google Apps/Gmail
  • Remedy
  • Dell Equallogic

PROFESSIONAL EXPERIENCE


Nitto Denko Automotive
Kansas City, MO 05/17-05/18
Senior Network and Systems Administrator

  • Administers and manages all servers, switching/routing infrastructure, and equipment in the data center.
  • Installs patches, fixes, and updates to software from various venders and companies.
  • Installs and configures all hardware components necessary for the daily ongoing management of the data center related peripherals.
  • Ensures systems resources are available and appropriately used by all users.
  • Ensures network services and connectivity are available to all appropriate users.
  • Monitors network storage and usage requirements and reports resources or storage issues to manager.
  • Manages and maintains disk/tape backup system for all network devices in the data center.
  • Recommends application and network solutions to the manager.
  • Manages all aspects of user profiles including security, access, remote access, network resource access, email access, and internet access.
  • Handles network related issues and helps to support specific functional applications (QA, Engineering, Maintenance, etc.) of the business operation.
  • Design, install, configure, and troubleshoot systems as directed.
  • Proactively, systematically and assertively address issues as they arise.
  • Coordinate with staff at various levels within the Company and with vendors and consultants as directed.
  • Serve as a Help Desk resource as needed for resolving network problems, both during and after hours.
  • Loads specified software packages such as operating systems, office automation, or functional specific applications.
  • Reviews system functions to verify correct system operation.
  • Responds to client inquiries concerning systems operation and diagnoses system hardware/software as well as operator problems. Troubleshoots systemic microcomputer events and issues.
  • Recommends or performs remedial actions to correct systemic or computer-related problems.
  • Assists in design and implementation of Information Security Standards and IT Controls.

MMGY Global
Kansas City, MO 12/14-10/16
Network and Systems Administrator

  • Built and configured Windows AD Servers, DNS Servers, DHCP Servers, Ubuntu Web servers and IIS Servers.
  • Built, configured and administered multiple VMWare ESXi hosts across multiple datacenters using VCenter Server.
  • Administered multiple SAN technologies for server use using both Dell Equallogic and Synology
  • Configured business networks DNS and DHCP under best practices and security rules.
  • Used SCCM 2012 to configure and administrate network Domain clients across multiple offices
  • Performed Active Directory Administration and creation and implementation of Group Policies
  • Configured IIS Web servers in AWS, Azure, and locally for .Net applications, and websites.
  • Troubleshoot IIS Server related issues, .Net websites and applications.
  • Configured new VPN system using build in Cisco Meraki devices, that provided point to point VPN for three locations as well as client VPN services.
  • Performed focal point of administration to network for in house and remote hosted servers, network appliances, switches, VPN, VOIP, and Monitoring applications.
  • Briefed management for any Information Systems projects that were upcoming in user-friendly language.
  • Responsible for providing management Information Systems team budgets.
  • Standardized all backend routers, switches and access points to single vendored system for ease of management for team.
  • Managed the information systems Helpdesk team.
  • Updated all networks to best security practices as well as all web servers to become PCI Compliant

Network Runners
Kansas City, MO 07/14-12/14
TAC Analyst

  • Initial point of contact for all customer support requests within the MCEITS Datacenter project
  • Monitored network software tools to verify network health including, HP Network Automation, HP Network Node Manager, HP Server Automation.
  • Performed Tier II Escalation troubleshooting on hosted servers within MCEITS Datacenter Enterprise environment with over 100 Windows 2003 and 2008 R2 servers on three different enclaves.
  • Used Remedy Action Response software to track, assign and manage jobs to specialty areas.
  • Used VCenter to maintain and monitor VM Server health

BPG
Lincoln, NE 04/13-03/14
System Administrator

  • Performed focal point of administration to network for in house and remote hosted servers as well as personal computers as well as off-site locations.
  • Performed administration and configuration on 40 different Windows 2003, 2008R2 Servers.
  • Assisted users through use of remote desktop and VMware and Logmein in remote services environment
  • Assisted in troubleshooting multiple issues on networks including MSSQL, Acronis Disaster Recovery, Symantec Backup, Bit Defender, Microsoft Products, Cisco based routers, and Cisco Telephone Systems.
  • Performed Active Directory Administration and creation and implementation of Group Policies
  • Worked with 3rd party vendors to identify, suggest and implement new solutions to increase network productivity.
  • Created network topology and documentation.
  • Managed web servers, configured and troubleshot IIS.

Automated Systems, Inc.
Lincoln, NE 03/12-04/13
Network Engineer

  • Provided support to multiple networks for regional banks, from including enterprise server environments focusing on Windows Server 2003, and Windows Server 2008 R2
  • Assisted users through use of remote desktop and VMware in terminal services environment
  • Assisted in troubleshooting multiple issues on networks including MSSQL, Symantec Backup, Asigra Backup, Symantec Endpoint, CA Total Defense, Arc Serve, Microsoft Products, Sonic Wall, and Cisco based routers.
  • Provide on-site installation and configuration of Microsoft domain controllers w/ DHCP, DNS, AD, GPO creation, application, and print server roles, IIS web servers, terminal servers, MS Exchange and Ability mail servers, MSSQL servers, SonicWall and Fortinet.

Perigon Networks
Bellevue, NE 08/08-06/10
Systems Support

  • Initial point of contact for all customer support requests working independently as after-hours support.
  • Proficient and understands of the underlying systems and applications dealing with webhosting services.
  • Provisioned servers for use as web hosting production servers.
  • Assisted with basic scripting in Java and C++.
  • Configured and troubleshot IIS as required for any issues that came up.
  • Configured Windows Server 2003, and 2008R2 Servers for web production environment.
  • Troubleshot multiple web hosting server issues and as necessary.
  • Worked with and troubleshoot DotNetNuke websites finding documenting and resolving common errors.
  • Provided Emergency support for restoring backups.
  • Used Kayako Live Response System software to track, assign and manage jobs to specialty areas.

United States Air Force
Multiple Locations 10/02-04/08
System Administrator

  • Maintained Top Secret / SCI Security Clearance from 2002-2009.
  • Administrator of three system networks both Windows 2000, 2003, and Solaris based Intelligence valued over $8M.
  • As a technician maintained work order requests and job-project databases for 100-person unit.
  • Performed system administrator functions troubleshooting computer applications.
  • Performed maintenance of network equipment ensuring their connectivity.
  • Provided technical support and user training for specialty software internally.
  • Provided system integrity and security by maintaining proper information systems network security and training within 100-person office.
  • Responsible for configuration/operation of Windows server network base wide.
  • Performed Disaster Recovery using Symantec Backup Exec.
  • Tracked and used remote tools to patch systems to adhere to security compliances.
  • Used Remedy Action Response software to track, assign and manage jobs to specialty areas.